👦🏼👧🏽 Family Time! – Colorful Pasta

Our Workshops Policies

❇︎ **Registration** ❇︎ ・Workshop places are limited and allocated on a first-come, first-served basis. ・Bookings may be completed through our website or through any other official booking channel authorised by Sagra Italian Pastificio. ❇︎ **Payment** ❇︎ ・Full payment is required at the time of booking. ・Your reservation is confirmed only once payment has been successfully received. ❇︎ **Cancellation & Refunds** ❇︎ Due to the advance purchase of fresh ingredients and the preparation required for each workshop, the following policy applies: ・Cancellations requested at least **48 hours before the scheduled workshop start time** are eligible for a full refund. ・Cancellations requested less than **48 hours before the scheduled workshop start time** are not eligible for a refund. ❇︎ **Rescheduling** ❇︎ ・Bookings may be rescheduled free of charge if requested at least **48 hours before the scheduled workshop start time**. ・Each booking may be rescheduled **once only** and are subject to availability. ・Rescheduling requests submitted less than 48 hours before the scheduled workshop start time cannot be accepted, unless **Sagra Flex** was purchased together with the booking. ❇︎ **Sagra Flex** ❇︎ ・Sagra Flex allows you to reschedule your workshop **once, free of charge, up to 6 hours before the scheduled workshop start time**. ・Sagra Flex must be purchased **during the original booking process** and cannot be added to an existing booking at a later stage. ・Rescheduled dates are subject to availability. ・Sagra Flex covers rescheduling only and does not make the booking refundable. ❇︎ **Food Allergies & Dietary Restrictions** ❇︎ ・Participants are responsible for informing Sagra of any food allergies, intolerances or dietary restrictions. ・This information should preferably be provided during the booking process using the dedicated field, or communicated directly to our team no later than **24 hours before the scheduled workshop start time**. ・Our workshops are **not suitable for participants with coeliac disease or a gluten allergy**, as flour and gluten are handled extensively within the workshop environment. ・While we will make reasonable efforts to accommodate other dietary requirements where possible, we cannot guarantee the complete absence of cross-contamination. ❇︎ **Booking Transfer** ❇︎ ・If you are unable to attend, you may transfer your booking to another person free of charge by notifying Sagra at least 6 hours before the start of the workshop